Answers to parenting questions – by texting

Hastings and Prince Edward Public Health is making it easier for parents to connect with a Public Health Nurse through texting.

“We really want young families and new parents to be comfortable reaching out for help and for everyone to be able to receive support from our PHNs,” said Shelly Brown, Healthy Families Program Manager.

“Sometimes people may not be available to talk on the phone, or may be more comfortable communicating by text or email. Having a texting line that is free and confidential will help improve access to support available through the Child Health CARELine program.

CARELine connects parents or caregivers to local Public Health Nurses who can provide information about infant feeding, breastfeeding, parenting, growth and development, and other support programs and services.

The CARELine is also open to professionals seeking information or wanting to make referrals to programs or services.

All enquiries to the CARELine are answered between the hours of 8:30 am and 4 pm, Monday through Friday, excluding holidays

The Child Health CARELine can be reached:
By phone: 613-966-5500 or 1-800-267-2803, ext. 223
By email: careline@hpeph.ca
By text: 450-990-5551