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Busscher named chairman of North American Retail Hardware Association

Adam Busscher

Adam Busscher

Picton’s Adam Busscher was elected chairman of the North American Retail Hardware Association board of directors at the organization’s annual meeting in Las Vegas.

Founded in 1900 by a group of retailers, the North American Retail Hardware Association is a not-for-profit trade association whose mission is to help hardware stores, home centers and lumberyards in the U.S. and Canada become better and more profitable retailers.

Governed by a board of independent hardware retailers, NRHA fulfills its mission by providing information, communication, training programs and networking opportunities for the industry it serves. Each month NRHA publishes Hardware Retailing magazine, which reaches over 34,000 stores in the U.S. and Canada. NRHA also provides a wealth of online training and educational resources to retailers.

Owner of Picton Home Hardware Building Centre, Busscher grew up working in his father’s hardware store, but it wasn’t until after college that he really fell in love with the business.

After obtaining a degree in Musical Engineering, he went to work for the family electrical contracting company, a sister business to the hardware store. After a couple of years there, he decided to come back to work for the store and bought the business in 1994.

Busscher has been forward thinking and has responded to demographic trends in the area by retooling his product offering to meet customers’ changing needs. He has tripled the size of his first store and recently opened a second location.

Busscher invests heavily in training his staff and promotes good customer service, using the NRHA training resources provided by his wholesaling co-operative Home Hardware. He’s been aggressive in advertising and his wife Chrissy has been featured in Home Hardware’s national television advertising. He is also part of Home Hardware’s National Advertising Committee and was named an NRHA Young Retailer of the Year honoree in 2007.

Other NRHA officers include: Executive Vice Chairman James Cabirac of Cut Off, La.; First Vice Chairman Megan Menzer of Cherryvale, Kan.; Second Vice Chairman Taylor (TJ) Comstock of Billings, Mont.; and Third Vice Chairman Greg Schlecht of Mukwonago, Wis. Gary Copeland of Rising Sun, Ind., is immediate past chairman. With Busscher, these officers make up the association’s Executive Board.

In addition to the officers, NRHA directors include: Daniel Harris of Palos Heights, Ill.; Tim Buchheit of Perryville, Mo.; William E. Aubuchon, IV of Westminster, Mass; and Jared (Jake) Smith of Bishopville, S.C.

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  1. Theresa Durning says:

    Congratulations to the amazing HH team!

  2. L. Willson says:

    A fitting award for an excellent retailer.

    Having shopped at numerous Home Hardware stores over the stores, the Picton Home Hardware, with its more-than-helpful staff, is simply outstanding. It’s always a pleasure to visit the store, knowing that we can always rely on good advice and assistance, and superb customer service. The local store is truly in a class of its own.

    Congrats to Adam and, by extension, his team on this most deserved accolade.

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